Refund Policy

Last Updated: May 2026

At Antworthub, we aim to provide professional customer support services and ensure client satisfaction. This Refund Policy explains the conditions under which refunds may be provided.

1. Service-Based Business

Antworthub provides digital and service-based solutions including customer support, live chat support, email handling, and call support services. Due to the nature of digital services, refunds are limited once work has started.

2. Free Consultation & Demo

Clients are encouraged to request a free consultation or demo before purchasing any service package to ensure the service meets their business requirements.

3. Refund Eligibility

Refund requests may be considered under the following conditions:

• Duplicate payment made accidentally
• Service was not started by our team
• Technical issue caused billing error
• Cancellation request submitted before onboarding process

4. Non-Refundable Situations

Refunds will generally not be provided in the following cases:

• After support work or onboarding has started
• For completed monthly service periods
• Delay caused by missing client communication
• Custom support packages already assigned

5. Subscription Cancellation

Clients may cancel future service renewals anytime by contacting our support team before the next billing cycle.

6. Processing Time

Approved refunds are typically processed within 5–10 business days depending on the payment method and provider.

7. Policy Updates

Antworthub reserves the right to update or modify this Refund Policy at any time without prior notice.